Exchanges and Returns
You will have 30 days from time of purchase to return the item with a proper, matching order number or receipt. To be eligible for return or refund, item must be returned in original condition and must not have been:
- changed in any way
If the item does not meet these requirements, we reserve the right to refuse the return.
If you receive the incorrect product or do not feel the product you receive matches what you ordered, please contact us immediately. If we have shipped you the incorrect product, we will either reimburse your shipping costs or ship the correct item at no charge. We may ask you to verify the item by description, serial number, or by sending us a photograph of the incorrect item.
All personalized or autographed merchandise is non-returnable and non-refundable, no exceptions. Please triple-check accuracy of your personalization during ordering to ensure correctness.
For return merchandise authorizations, please send a request to:
Attn: Lynn Huggins
Quail Hollow Gardens
768 Red Creek Road
Notasulga, Alabama 36866
Contact us for more information.