Shipping and Tax Information
Generally our maples are for pick-up only. Shipping service is available on a limited and case by case basis and must be quoted on a per-order basis. Protecting the trees during shipment is our priority and this can be very expensive; we try to work with each client to ensure delivery and proper care of the plant. Contact the office for more information on ordering your Japanese Maple. Bulk orders are preferred for delivery quotes.
All Other Merchandise
Shipments will be made after orders are placed and payment has been made. We provide a tracking number and/or shipping confirmation via email updates. Please check your spam folder if you find that you are unable to receive these emails, or contact our office via phone.
Generally, all merchandise is shipped USPS. Express and rushed orders may be sent via another carrier at our discretion.
- We use standard shipping rates on all products and reserve the right to change these policies and rates at any time, without any notice.
- We do not ship outside the U.S.
- We are not responsible for delivery issues due to incorrect addresses entered by the buyer, lost or stolen packages, or damages due to negligence from the carrier.
All applicable Alabama sales taxes will be applied to orders shipped within the State of Alabama.
For additional questions about these policies or to discuss custom or special shipping arrangements:
Contact us for more information.
P.O. Box 316
Notasulga, Alabama 36866